Terms of Service

Last updated: September 10, 2026

1. Agreement

These Terms of Service govern your use of https://topshoevendor.com and any order you place with us. By placing an order or opening a wholesale account, you accept these terms. If you do not accept them, do not place an order.

We are HUI DONG XIAN HUANG BU GAO FEI DIAN ZI SHANG WU GONG ZUO SHI, trading as Top Shoe Vendor, of Huidong County, Huizhou City, Guangdong, China.

2. Business use only

This website sells to businesses for resale. By ordering, you confirm that you are buying for business or resale purposes and not as a consumer, and that you are authorised to enter into contracts for the business you represent.

3. Accounts

You are responsible for keeping your account details and password confidential, and for everything done through your account. We may suspend or close an account used for fraud, for reselling counterfeit goods, or in breach of these terms.

4. Products, images, and specifications

Product images are for illustration. Minor differences in colour, texture, stitching, and finish are normal in footwear manufacturing and are not defects.

Unless stated otherwise in writing, all shoes are supplied in bulk without retail boxes, and without branded packaging or hang tags.

5. Pricing and quantity tiers

Prices are quoted in US dollars and may change without notice before an order is confirmed. Published tier prices are applied as follows:

• Prices are set out in quantity tiers, for example 1–9 pairs, 10–49 pairs, 50+ pairs.
• The tier is applied to the whole line. The unit price of the tier your quantity falls into applies to every pair in that line — it is not a progressive or sliding-scale discount where each band is priced separately.
• Where an order contains lines at different quantities, each line is priced separately.
• Minimum order quantities (“MOQ”) are shown on each product page and must be met, unless a dropshipping order is placed through the dropshipping mode on the site.
• If the quantity in your cart later falls below the quantity that earned a lower tier price, the price is recalculated at the correct tier.

6. Orders and how a contract is formed

Adding items to the cart is not an order. A contract is formed only when all of the following have happened:

• you submit your order or enquiry, and
• we confirm availability, quantity, and pricing, and
• we send you a written quotation including freight, and
• you confirm the quotation in writing, and
• we receive the agreed payment

We may decline or cancel an order where stock is unavailable, where pricing was listed in error, or where we suspect fraud. If we cancel after payment, we refund the amount received for the cancelled part of the order.

7. Payment

• Online payment is available for samples and smaller orders, by card.
• Bank transfer (T/T) is used for larger orders. Unless agreed otherwise in writing, a deposit of 30% is payable to start production and the balance is payable before dispatch.
• Any bank charges, intermediary bank fees, or currency conversion costs are the buyer’s responsibility. Please ensure that the amount received by us matches the invoice in full.
• Production and dispatch schedules run from the date cleared funds are received.

8. Custom and OEM orders

For custom colourways, private labels, custom packaging, or custom sizing, we produce against the artwork and specifications you approve. Please check spelling, sizing, logos, and packaging details carefully before you approve them — once approved and in production, changes may not be possible, and additional costs may apply. Custom orders cannot be cancelled once production has started.

9. Intellectual property

You confirm that any logo, artwork, brand name, or design you ask us to apply does not infringe the rights of any third party. You indemnify us against any claim arising from material you supply. We do not sell, and will not produce, goods that copy a protected brand, trademark, or design.

10. Dropshipping terms

• Dropshipping is available on products marked as eligible.
• We ship in neutral packaging, without our invoices, price lists, hang tags, or marketing material.
• You must disclose accurate product information to your own customers, including material, sizing, and any variation stated on the product page.
• You may not present our products as being made by a brand you do not own, and you may not use our product photography in a way that misrepresents the goods.
• We are not responsible for your relationship with your end customer, including their returns or chargeback claims.
• We do not provide an invoice in the parcel to your end customer. Invoice documents are sent to you only.

11. Sizing, colour, and material tolerances

By ordering, you accept the following normal manufacturing tolerances, which are not defects:

• Sizing: up to 0.5 cm variation per pair within the same size, and up to 5% of pairs in an order may sit at the edge of that range.
• Colour: variation between production batches and dye lots. An exact match to a sample or to a previous order cannot be guaranteed.
• Material and finish: natural variation in grain, texture, and surface finish in leather and synthetic materials.

12. Lead times

Lead times stated in quotations are good-faith estimates. Production and transit can be affected by material availability, factory scheduling, customs, and peak season. We will keep you informed of material changes but are not liable for delay beyond our reasonable control.

13. Title and risk

Risk in the goods passes to you on dispatch, or as otherwise agreed in writing with the carrier terms for your shipment.

14. Returns

Returns, refunds, and sample fee credits are governed by our Refund and Returns Policy, which forms part of these terms.

15. Limitation of liability

To the maximum extent permitted by law, our total liability arising from any order is limited to the amount you have paid us for that order. We are not liable for loss of profit, loss of goodwill, loss of business, or indirect or consequential loss.

16. Force majeure

We are not liable for failure or delay caused by events outside our reasonable control, including natural disaster, epidemic, war, port closure, carrier failure, customs action, or changes in law.

17. Governing law and disputes

These terms are governed by the laws of the People’s Republic of China. The parties will first try to resolve any dispute by good-faith negotiation. If that fails, the dispute will be submitted to the competent court at our place of business in Guangdong, China.

We recognise that enforcement across borders is difficult in practice, and we would rather resolve issues commercially. In our experience the most effective protection for both sides is a clear written specification, an approved sample, and staged payment terms — which is why we work that way.

18. Changes

We may update these terms. The version published on this page at the time you place an order is the version that applies to that order.

19. Contact

Top Shoe Vendor
HUI DONG XIAN HUANG BU GAO FEI DIAN ZI SHANG WU GONG ZUO SHI
Huidong County, Huizhou City, Guangdong, China
Email: shaoleslie888@outlook.com
WhatsApp: +86 136 2277 7479